Terms & Conditions

Last Updated: October 2025

Welcome to Elite IT Solutions!
By accessing or using our website (eliteitsolutions.io) or any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services. If you do not agree with these terms, please do not use our site or services.

Acceptance of Terms

By using our website or engaging our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. Your continued use of our website signifies acceptance of these terms.

Services

Elite IT Solutions offers professional digital services, including but not limited to:

Web Design & Development
Digital Marketing & SEO
Graphic Design & Video Production
Web Hosting

All projects are carried out according to the agreed scope, timeline, and payment terms. Any additional requests or changes may incur extra charges.

Payments & Refunds

All prices are stated in USD (or as otherwise specified).
Payments must be made as per the agreed terms before project commencement or continuation.
Due to the nature of digital services, payments are non-refundable once work has commenced, unless otherwise stated in writing.
If a project is terminated before completion, you may be billed for the completed portion.

Revisions & Deliverables

We aim for client satisfaction and provide a defined number of revisions based on the selected service package. Additional revisions or requests outside the original scope will be subject to extra charges.

Client Responsibilities

To ensure timely project delivery, clients must:

Provide all necessary materials, content, and approvals on time.
Review and approve deliverables promptly.
Maintain clear communication throughout the project.

Elite IT Solutions is not responsible for delays caused by late client responses or missing materials.

Intellectual Property

Upon full payment, clients will receive ownership rights to the final approved deliverables.
Elite IT Solutions retains the right to:

Display completed work in our portfolio or marketing materials.
Reuse non-exclusive tools, plugins, or frameworks developed during the project.

All content, code, graphics, and materials on our website remain the intellectual property of Elite IT Solutions unless otherwise stated.

Confidentiality

We respect the confidentiality of our clients. Any sensitive information shared during the project will not be disclosed to third parties without written consent, except where required by law.

Limitation of Liability

Elite IT Solutions will not be liable for any indirect, incidental, or consequential damages resulting from:

Website downtime, data loss, or technical issues.
Third-party integrations, plugins, or hosting providers.
Misuse of delivered services or content.

Our total liability shall not exceed the total fees paid for the specific project or service.

Third-Party Tools & Links

Our website may contain links to third-party websites or tools. Elite IT Solutions is not responsible for the content, privacy, or practices of these external platforms.

Website Use

Users agree not to:

Copy, reproduce, or redistribute any content from our site without permission.
Attempt to hack, disrupt, or misuse our website or servers.
Violation of these terms may lead to legal action.

Termination

We reserve the right to suspend or terminate any project or account if:

Payment terms are violated.
Communication ceases for an extended period.
Terms and conditions are breached.

Upon termination, all unpaid work will be invoiced accordingly.

Updates to These Terms

Elite IT Solutions may revise these Terms & Conditions at any time. Updated versions will be posted on this page with the “Last Updated” date. Continued use of our website or services after any changes constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles. Any disputes shall be handled in the courts of Bangladesh.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 hello@eliteitsolutions.io
🌐 https://eliteitsolutions.io